Anchor Door Systems

"I use Anchor door systems across a number of sites I manage. They're extremely responsive and professional."

"Quoted for a damaged shutter door which we accepted. Some time after the job had been done and we paid the invoice they sent another invoice for the time to quote! if he had known this we would have gone through the insurance rather than pay directly. would not recommend or use again."

"I emailed them asking for information to come fix a gate at my property. They replied, without even asking for the nature of the problem or trying to understand if they could fix it (they didn't even ask they type or brand of gate), they asked for £234 pound payment for a call out fee. Terrible customer service, you do wonder how these businesses survive."

"We had to have new locks fitted to our front security grille. The gentleman who came to fit them was very polite, did a really good job even to the extent of asking if we had some left over paint so that he could touch up where he had inserted the new locks. Overall was very impressed with them and would not hesitate to use them again if ever needed"

"I asked Anchor to look at the intercom unit of my flat as it had reset itself and I could no longer unlock the building door. I was visited by a friendly engineer who said he would do some other checks on the building and come back to me. I didn't hear anything for several weeks and when I chased I was sent a quote for "repair" which was a new intercom unit for £500 with no explanation as to what was wrong despite me requesting one. I then asked another resident here to let me know the settings on their unit and when I input them into my unit it started working again. Very disappointed that this easy fix wasn't spotted / understood and that on top of that Anchor attempted to charge me a lot of money for a new unit I didn't need. Will not be using them again if I can avoid it."