G Worrall & Son Ltd

"Called up needing a lock urgently changed, and Sam quickly picked up the call & went out of his way to help. He came round within 2.5 hrs flat, very honestly explained that only needed to change the inside of the lock (to open with different keys), then took about 5 mins to do it, checked it several times from inside and out, and also checked the other lock worked well. He also gave some key security advice, and couldn't have been more helpful, friendly, polite, and lovely to deal with. He also charged very reasonably. Can't recommend company more highly for Sam's skills, integrity, service and high standards. A pleasure to come across such a long-standing, family company (going since 1896) still maintaining it own high standards. Thank you."

"I have been using their service for over 20years, and their customer service is impeccable"

"A proper establishment. Spoke to Adam on the phone thinking I needed someone to come out and fix my lock, he told me to try some WD-40 first, describing exactly where to point the nozzle, and call back if it didn't sort it. Worked a charm. That's the kind of honest advice that's genuinely rare these days. It's clear this business has been around a while, and you can see why. They're not trying to squeeze every penny out of you, they'd rather use their expertise to actually help. Simple as that. If you're reading this, go with these guys. You'll be in safe hands. Thanks again, Adam!"

"Nice guy, and reasonable price for getting two keys cut. Keys work great. Was not trying to rip me off, unlike the shop up the road. Thank you! :)"

"Seconding some of the other great feedback on here. I had a really tricky door which wasn't as secure as we needed for insurance purposes. The Worralls team came twice just to make absolutely sure their proposed solution would work, took everything apart to check it would fit properly, and were super thorough with their approach. Result was a solution that works well but also looks great, which was important for this particular job. Plus they were just nice people to have around and easy to deal with."