Gentle Touch Star

"I wish we could give negative stars as we paid £450 for a end of tenancy clean and upon arrival we was sent pictures of minor things in the property (a few wrappers etc) and of our landlords items such as a raditator in a cupboard. We also received a picture of our oven.....but we paid them EXTRA for an oven clean soooo why are you sending a picutre? Upon receiving the pictures they demanded £210 to remove 'excess'....there was no excess there was things to clean and there was the landlords items. We ultimately did not pay and they refused to clean the house and stole £450. Luckily our landlord was supportive and had a very bad experience with our estate agents recommending subpar companies in the past. I cannot stress how bad and unproffesional this company is. Please please please avoid and do not let them rob your money!"

"Wesley was very friendly and accommodating with a short notice request, and the clean itself was fantastic. Highly recommend for an end of tenancy clean!"

"Wow! A truly five star experience from beginning to end. I was recommended to Gentle Touch Star and they were fantastic. I had to organise my brother’s end of tenancy clean for him as he is terminally ill and had to move in with me in Devon. I was impressed with everything from the swift initial response to my inquiry email, the empathy shown to me when I explained the circumstances, the efficiency and speed at which the clean was carried out, the hassle free organisation for collecting and returning the keys, right through to a great amount of photos of the each room after the clean. The rates were super competitive too which really was the icing on the cake. I would 100% recommend this company."

"Couldn't be more pleased with the job Gentle Touch completed for our end of tenancy clean. After three years in the four bedroom flat, Gentle Touch made it look as good as new for the new tenants. Would highly recommend this service for anyone looking!"

"Thank you very much Gentle Touch Star! Booked in for a top up clean after tenants had vacated. The ladies turned up on time with all the necessary equipment, and did exactly as requested. The oven looks like new and we can walk on very clean floors and carpets. Excellent work, efficient would highly recommend."