PlusHeat

"Update 05/08/2026: Called to book a boiler service and Emely Peter provided great service ensuring it was all sorted efficient. Original: I recently purchased a Home Emergency Plan from PlusHeat and had an excellent experience with Samantha. She was professional, courteous, and extremely knowledgeable throughout the process. Samantha took the time to clearly explain all the details of the plan, patiently answered all of my questions, and ensured I fully understood the cover and benefits before making a decision. Her customer service was outstanding — friendly, informative, and never pushy. The whole experience was smooth and reassuring. I would highly recommend PlusHeat, and a special thank you to Samantha for her exceptional support and professionalism."

"I spoke to Chloe and she was extremely helpful. She explained the policy details to me with patience and kindness. She answered all my questions and concerns. She's a very respectful lady with a great future ahead of her."

"I spoke to James this morning. I would say he made things easy to change my Service boiler appointment. He understood what I needed, he was clear, precise and very polite. When my appointment came through by email, the date and time was exactly how we discussed on the phone. Great service, best yet from Plus Heat, what a great colleague you have working for you."

"Just received a very professional and courteous service from Terrence at PlusHeat. So, my issue was a little complicated and required Terrence to liaise with internal departments. He knew who to reach out to and provided a conclusive response whilst I was on the phone and this was followed up immediately with a formal email. 5 star service!"

"David was extremely friendly, professional, and knowledgeable. He made the whole process easy and stress-free, and his expertise really showed. I truly appreciate his excellent customer service and want to say a big thank you to him for making everything so simple for me. He is a real credit to the team"