Portobello electrical ltd

"Glenn was amazing. He was able to do the job quickly and to a great standard. I would definitely recommend him to others and will be using him again in the future. Thank you!"

"Glenn came to install and wire two new wall lights for me and also advised that my existing spotlights were no longer compliant with current electrical regulations, so I agreed to have them all replaced. While he was carrying out the work, he was extremely friendly, professional and easy to deal with, and I was very happy with the installation at the time. However, around six to seven months later, some of the hallway spotlights have stopped working. When I tried to change the bulbs, I couldn’t work out how to do it without risking damage to the ceiling. Even my builder was unsure how to remove them safely. Glenn had previously said it was useful that he was local and could easily pop round if needed, so I messaged him just to ask if he could show me how to change them properly so I wouldn’t need to bother him again in future. He replied to say he would come by, but that was almost three weeks ago and I haven’t heard anything since. It’s a real shame, especially as he was very quick to ask me to leave a review after the work was completed, which I did to support his new business. Unfortunately the aftercare and follow-up support has been disappointing. For this reason I won’t be using them again.. Also responding to the below that you have not tried to contact me at all (apart from today when you’d obviously read my negative review and was too late as I’d paid someone else). I’m now very unhappy that you’re not telling the truth so have attached the images of the multiple messages I have sent you with no reply. My builder tried to pop out the light bulb but I got a new electrician to come today who showed me that the entire ring needed to be removed. It really would have taken you 10 minutes to pop by or at least call me to tell me how to do. I’d love you to show the app some form of evidence of you replying to my messages beyond today’s date?! And yes, you were blocked today as I have been messaging you for 3 weeks with no response. It’s interesting how now I’ve put a negative review up you are ‘suddenly’ happy to help. I’d love to see your communication before today (the date you were blocked) when you attempted to contact me? Maybe you could share it? As I have had nothing for 3 weeks apart from a call today to which I blocked you as I have no intention of using you. The messages speak for themselves - in one of the voice notes I even asked you just to let me know if you couldn’t come and you couldn’t even be bothered to respond to that!"

"Had a great experience with Glenn from Portobello Electrical. He helped me take down a light that had become a fire hazard due to a water leak, and he responded incredibly quickly. His pricing was honest and competitive, and he even took the time to show me how to safely reinstall the light once the leak is fixed—at no extra cost. Really appreciated his professionalism and willingness to go the extra mile. Highly recommend!"

"I highly recommend Glenn. He is responsive and did the work fast, explained everything clearly, without charging the earth. He’s a very decent guy. We will definitely be using his services from now on - we’ve had too many years of extortionate and suspect ‘electricians’. Very happy to have found him."

"Fantastic advice and work from Glenn who recently moved a storage heater for us. A genuinely nice and reliable guy. Thorough and neatly finished job. Very clear on options and pricing. Will for sure use him again! Thanks!"