Proficiency Design and Build

"The team at Proficiency were unbelievable. Bessi and his team went above and beyond to make sure that everything went perfectly from start to finish. Their motto along the way was “everything is possible” and they really proved that by making our house into our dream home. The communication was seamless, the work was incredible and the finishing touches were beautiful. We also had Bessi do some joinery for us; two bespoke cupboards and a utility space too. They are so well made and wonderful to use and every detail was planned and executed brilliantly. We used Novo joinery to create our dreamy kitchen and pantry. Working alongside Olivia from the beginning was amazing. She understood my vision and worked with me on every detail, even joining me to go to a stone yard so I could get her opinion on what to purchase for my worktops. I couldn’t be more grateful for the time and effort she put into helping us and liaising with lots of different suppliers on our behalf. Also knowing that Proficiency were going to do the install of the kitchen made the process so much easier to navigate. Any problem that crept up was easily solved between Bessi, Olivia and the rest of the team. A special shoutout to Aurence who showed up every day without fail, Mimi and Ditti too. These guys are all so skilled and we ended up getting to know them throughout the renovations and they all went above and beyond to help with everything. I honestly can’t recommend Proficiency enough! Thank you to everyone who helped along the way, your effort hasn’t gone unnoticed."

"We have just completed a 9 month renovation with Proficiency – we took our house right back to the stud walls and rebuilt it with a rear extension, replacement roof, all new electrics and plumbing etc. Overall, we had a fantastic experience with the entire team, we have done projects before and definitely would not go back and use any of those builders, however, I would not hesitate to recommend Proficiency. We had a very positive impression of the company right from our first meeting, they clearly understood what we wanted to do and were able to suggest lots of things which we hadn’t thought of. We had a brilliant team, we worked with Phil as our contracts manager, Ammar as our project manager with Bessi taking the lead on site and Luli overseeing plumbing and electrics. If you are doing a project then definitely request Bessi and Luli to be on your site, they are both fantastic and a lot of fun to work with. Bessi is a perfectionist, he will get your project done on time and to a high standard, he can come up with a solution to any problem, he’s always calm and relaxed and is obsessed with the site being clean and tidy (which I loved!). Luli is also amazing, he will get everything done exact how you want and with an ever-present smile on his face, no request is too much for him. They are both very communicative, explain exactly what is going on, respond to queries immediately and make you feel confident about the work every step of the way. Building strong working relationships and trust is important, especially when you are doing work which is inherently stressful and that was easy with Proficiency. The team are easy to communicate with, very responsive, always available and very polite and respectful. Obviously, with a project of this size, there were some niggles and frustrations along the way, but the team made these easy to resolve and we were always able to easily reach a solution or a compromise and we never came close to having a proper disagreement. Naturally, having building work next door wasn’t great for our neighbours but Bessi invested time in developing relationships with them, quickly responding to any queries or issues and working hard to make it as pain free for them as it could be, this was really helpful, as the last thing you want is for your neighbours to hate you before you have even moved in…! Timeliness – the work was completed on time. The entire team work very hard, they come early and stay late. Due to a number of reasons (not their fault) it got quite close to the wire towards the end and they stayed to 10pm some nights to make sure that we were able to hit our move in date. At times I had my doubts but Bessi repeatedly told me that it would be fine – as it was….! Quality - the team take real pride in their work and everything is done to a very high standard. Bessi is very detailed focused and if he doesn’t like what someone has done then he will make them re-do it. We have been very impressed with the attention to detail and the standard of finishing. We only moved in a couple of months ago so it’s a little early to report any teething problems. I would not hesitate to recommend Proficiency."

"We contracted proficiency to build our rear and side extension and renovate the ground floor. The teams execution of the build was excellent. Good communication at all stages of the build and managed timelines well despite some of unexpected challenges along the way. Very considerate and flexible as we lived in the property throughout. Great team, very professional, responsive and hard working. Extremely happy with the end result and the quality. An amazing family space that has exceeded my expectations."

"We contracted Proficiency to build our kitchen extension, which involved a few months of construction work and the design and fitting of our new kitchen. The project ran extremely smoothly, and we would not hesitate to strongly recommend this company. We were kept regularly informed of progress at all times but they managed the entire project meticulously, and completed the work within projected timelines and right on budget, which is rare in this industry. The team were extremely considerate and professional, working within agreed hours during the day and ensuring a minimum of noise and disruption to us and our neighbours during the construction. The kitchen was designed excellently, and down to the finest detail the team at Proficiency took great pride in their work and customer satisfaction. The whole experience has been outstanding from start to finish and we would heartily recommend using this company."

"We recently engaged the services of Proficiency for a major renovation of our family home, and we couldn't be more thrilled with the outcome. From the initial consultation to the final touches, their expertise and attention to detail were evident. The project involved a complete overhaul of our home with a new kitchen extension, and Proficiency managed every aspect with remarkable skill and professionalism. Our project manager was a standout, providing regular updates and being readily available to address any of our concerns or questions. This level of communication was particularly reassuring, given the scale of the renovation. The team's ability to navigate through the complexities of design, structural changes, and aesthetic enhancements was truly impressive. In conclusion, Proficiency exceeded our expectations in every way. We wholeheartedly recommend them to anyone looking for a reliable and skilled building partner for their home renovation projects."