Willmotts Chartered Surveyors

"I've had the pleasure of working with Willmotts for the past couple of years and have always found them to be excellent property professionals. The team are knowledgeable, responsive and passionate about delivering great results for their clients. A trusted and highly respected agency that I would happily recommend."

"Rosie and Jack were extremely helpful in getting the management information pack out to us within 3 days of request. On calling the Willmotts office, they were helpful and friendly. Really pleased and impressed with their service and attention. Thank you both."

"During a handover from the previous property management company to Willmotts, my paperwork was overlooked and Willmotts had not reached out to me. They sent me a legal letter and claimed I didn't have the official documentation in place. My solicitor provided everything and clarified this was because Willmotts was never provided the correct/missing paperwork. Willmotts had contacted my mortgage company which paid £4,313.13. Unknowingly, I also paid the £4,313.13 which meant Willmotts now holds £8,626.26. Their delay in refunding my mortgage company directly caused me to incur a financial penalty with my lender. Despite repeated requests for resolution, the process has been dragged out for months with poor communication and no urgency. If you are a landlord, tenant, or mortgage provider, be aware: their financial mismanagement and lack of accountability could cost you money. Professional property managers should act swiftly and responsibly when mistakes are made — Willmotts has failed on both counts. Willmotts was not a company of my choosing but if you have a choice...run away!"

"Willmotts have just sold my flat in Fulham in record time, Jason being very much on the ball in terms of communication made the whole experience a smooth one. Being kept updated at all times made me feel I was in good hands. Very well handled Jason, thank you!"

"Moving into our new flat, managed by Willmotts, a heroic Rosie Goodall went above and beyond at 6pm on move day to find a key to open a second door into the block, without which our sofa would have spent the night on the street. This involved chasing the local agent who held the key who just wanted to go home. Thanks Rosie - you were a superstar and saved our bacon ! Stephen Bennett, Putney."