xray glazing ltd

"Great service from a conscientious team. Doors arrived much sooner than originally planned and installation was fast and hassle free. Highly recommend XRay."

"We had been looking for some black aluminium replacement doors and windows for our downstairs extension that leads to our garden, and by chance I discovered XRay Glazing not far from where we live. I spoke directly with the owner Shervin, explaining that we wanted to update our current white UVPC windows with something smarter that would compliment our new modernised garden. Shervin arranged an appointment for me to see their products that were made on site and helped me choose & design exactly what we had been looking for. The process was completely seamless from the day of ordering to the week of installation. Shervin’s fitters were exceptional ! Friendly, polite, professional and very knowledgeable about the product they were fitting - nothing was too much trouble. We are so pleased with our new windows and doors which have enhanced the whole extension and frame our entrance to the garden giving it that wow factor view when you enter the house. Shervin and his amazing team deserve 5 stars and we would have no hesitation in recommending them in the future."

"I had a really great experience with this company. From the beginning, the team was professional, friendly, and very helpful. The whole process from consultation to installation was smooth and well organized. The quality of the doors and windows is excellent, and you can really see the attention to detail in their work. The installation team was punctual, clean, and very efficient. They made sure everything was installed perfectly and left the place tidy afterwards. I’m very happy with the final result. I would definitely recommend this company to anyone looking for high-quality doors and windows and a reliable, professional service. ⭐️"

"We hired Xray Glazing (London), run by Shervin, to supply and install windows and skylights at our property. Unfortunately, this has been one of the worst experiences we have had with a contractor. Following installation, rainwater began leaking through the skylight, causing significant flooding to our ensuite and bedroom. Despite contacting Shervin numerous times by phone and message, we were repeatedly ignored. He only responded after we informed him that we would be contacting Trading Standards. An appointment was then arranged for him to inspect the issue, however he failed to attend and did not inform us. We have also been requesting our invoice for over a year, which has never been provided. Due to the lack of response and loss of trust, we instructed a reputable independent window company to inspect the installation. We had specifically ordered and paid for Cortizo windows, however it was confirmed that a cheaper alternative had been installed instead. When we raised this and again requested the invoice, Shervin stated that he had done the work “for free”, despite the total value being approximately £32,000. This statement is demonstrably false, as we have full payment records showing the money paid directly to him. It is also worth noting that Shervin only made contact after I sent him a screenshot of a Trustpilot complaint from another customer reporting the same skylight leakage issue, along with the message “I’m not the only one”. I have retained all messages, photos, and videos relating to this matter, which support everything stated above. Anyone who has previously used Xray Glazing, or is considering doing so, should independently verify that the products installed are what they actually paid for. We are now in court proceedings regarding this matter."

"Xray Glazing provided the custom glazing for our entire house which included windows, doors, sliders and skylights. Our full project brief was difficult as it consisted of custom RAL colour frames, sliding windows, triple glazing, reeded glass, custom steel handles, corner glazing, glass balustrades and an extremely heavy walk-on glass skylight which required a crane. Shervin and his team made it look easy. They are true experts and professional throughout the process. From beginning to end, they are a joy to work with and highly recommend there services to anyone they requires any form of glazing. They treated our house like their own and to me they feel like family! 10/10!"